Sagent – Privacy Policy

Skylark Creations LLC ("Skylark," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Sagent (the "App"). Capitalized terms not defined here have the meanings assigned in our Terms of Service.

1. Information We Collect

Account Information

  • Name (or Apple‑provided pseudonym)
  • Email address
  • Sign‑in provider ID
  • Preferred wisdom persona

Purpose: Create & maintain your account; personalize the App

Conversation Content

  • Questions you ask Sagent
  • AI‑generated responses

Purpose: Provide the core service; improve model quality; troubleshoot issues

Usage & Device Data

  • App interactions and feature usage
  • Diagnostics (e.g., crash logs)
  • IP address, device model, OS version

Purpose: Analytics; performance monitoring; fraud prevention

Optional Feedback

  • Ratings, feature requests, error reports

Purpose: Improve and develop new features

We do not intentionally collect sensitive personal data. Do not share health, financial, or other sensitive information in your prompts.

2. How We Use Your Information

  • Deliver, personalize, and maintain the App
  • Process and respond to your requests
  • Monitor and analyze usage to improve our services
  • Communicate with you about updates or security alerts
  • Detect, prevent, and address technical issues and misuse
  • Comply with legal obligations and protect our rights

3. How We Share Information

We never sell your personal data. We may share:

  • Service Providers – cloud hosting, analytics, and support vendors (e.g., OpenAI, AWS) bound by confidentiality.
  • Legal & Safety – when required by law or to protect rights, safety, or property.
  • Business Transfers – in connection with a merger, acquisition, or asset sale.

4. Subscriptions & Billing (RevenueCat)

We use RevenueCat to manage in‑app subscriptions and purchases. RevenueCat receives purchase metadata (e.g., app user identifier, product identifiers, purchase receipts) to validate transactions and provide entitlement status. RevenueCat does not receive your full card number; payments are processed by Apple. RevenueCat acts as our processor under its policies. See RevenueCat’s privacy policy for details.

5. International Transfers

We operate in the United States. By using the App, you consent to processing and storage of your data in the U.S. and other jurisdictions that may have different data‑protection laws than your region.

6. Data Retention

We retain information as long as needed for the purposes above, unless a longer period is required by law. Conversation logs may be anonymized and kept for product improvement.

7. Your Choices & Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data. To exercise these rights, email hello@skylarkcreations.com. We may verify your identity before fulfilling requests.

8. Security

We use reasonable administrative, technical, and organizational safeguards. No system is 100% secure; use the App at your own risk.

9. Children’s Privacy

Sagent is not directed to children under 13. We do not knowingly collect data from anyone under 13. If you believe a child has provided us data, contact us to delete it.

10. Changes to This Policy

We may revise this Policy. Material changes will be announced in‑App or by email. The updated Policy is effective when posted.

11. Contact Us

For privacy questions, contact hello@skylarkcreations.com.

Effective Date: 15 September 2025